Slade Mitchell, Energy Marketing Administrator for City Water & Light, expresses the strength of our municipally owned utility:
“Jonesboro City Water & Light has excess capacity in the water, wastewater and electricity areas. We offer some of the lowest rates in the country and have not had an electric rate increase since 1984. We believe that CWL’s position will remain strong in the future, thus greatly benefiting our community in numerous ways for years to come.”
Capacity and Demand (Approximate)
| Fuel | Capacity (MW) | Approximate % of Total Capacity |
|---|---|---|
| Low Sulfur Coal | 250 | 45.0% |
| Federal Hydro | 80 | 114.4% |
| Natural Gas | 175 | 31.5% |
| Solar | 50 | 9.0% |
| TOTAL GENERATING CAPACITY | 555 | 100% |
Peak Demand : 312.5 MW (August 24, 2023)
Simulated Industrial Electrical Bill
| Peak Demand | kWh used (kWh) | **Total Bill |
|---|---|---|
| 1,000 | 612,000 | $29,873.05 (4.88 cents per kWh) |
| 5,000 | 3,060,000 | $149,365.25 (4.88 cents per kWh) |
*Rates are provided in good faith, but please contact a CWL representative to confirm that rates are current.
**Bill assumes 95% power factor, discounts for both primary metering and customer-owned transformer, and most recent energy adjustment (EAC), which accounts for fluctuations in wholesale energy costs. Taxes are included.
Rate History and Projections
| Date of last base rate increase | 1984 |
|---|---|
| Projected base rate increase in 5 years | 0% |
Source: City Water & Light; March 2024
Contact Information
Slade Mitchell
Energy Marketing Administrator, CWL
Capacity and Usage
| East Side Wastewater Treatment Facility | Capacity |
|---|---|
| Treatment Capacity | 13.5 MGD |
| Current Flow | 7.6 MGD |
| Surplus Capacity | 5.9 MGD |
| West Side Wastewater Treatment Facility | Capacity |
|---|---|
| Treatment Capacity | 3.0 MGD |
| Current Flow | 2.1 MGD |
| Surplus Capacity | 0.9 MGD |
- East Side Wastewater Treatment Facility: Activated Sludge with Extended Aeration
- West Side Wastewater Treatment Facility: Trickle Filter
Wastewater Rates and Surcharges*
| Usage (Gallons) | Bill ($$) WITHOUT TAXES |
|---|---|
| First 1,000 | $8.50 Minimum Bill |
| Next 13,000 | $3.80 per 1,000 Gallons |
| Over 14,000 | $2.55 per 1,000 Gallons |
| Surcharges | |
|---|---|
| Excessive Strength Surcharge | 13.2 cents/lb of BOD and TSS for concentrations greater than 250 mg/l |
| Excessive Strength Capacity Charge | 18.2 cents/lb of BOD or TSS whichever is greater, for concentrations greater than 250 mg/l |
| Fats, Oils, and Greases (FOG) Charges | 39.0 cents/lb of FOG for concentrations greater than 100 mg/l |
*Rates are provided in good faith, but please contact a CWL representative to confirm that rates are current. Wastewater rates are adjusted annually (in February) by the percent change in the Consumer Price Index.
Source: City Water & Light; March 2024
Contact Information
Capacity and Usage
| Treatment Capacity | 44.7 MGD |
|---|---|
| Peak Usage (June 30, 2012) | 29.26 MGD |
| Surplus Capacity | 15.44 MGD |
| Storage (Elevated and Ground) | 17.8 MGD |
| Water Source | 29 Deep Wells |
Method of Treatment
- Aeration
- Chlorination
- Phosphate and Sodium Hydroxide treatment for corrosion control
- Fluoridation
Typical Finished Water Analysis
| Parameter | Concentration |
|---|---|
| Hardness | 78 mg/l as CaCO3 |
| Fluoride | 0.84 mg/l |
| pH | 7.9 SU |
| Iron | 0.06 mg/l |
| Alkalinity | 40 mg/l |
| Phosphates | 0.43 mg/l as PO4 |
Water Rates
| Usage (Gallons) | Bill ($$) Without Taxes |
|---|---|
| First 1,000 | $7.27 Minimum Bill |
| Next 199,000 | $2.49 per 1,000 Gallons |
| Over 200,000 | $1.75 per 1,000 Gallons |
*Rates are provided in good faith, but please contact a CWL representative to confirm that rates are current. Water rates are adjusted annually (in February) by the percent change in the Consumer Price Index.
Water rates are adjusted annually (in February) by the percent change in the Consumer Price Index.
Source: City Water & Light; March 2024
Contact Information
Contact Information
For payment information please click on Summit Utilities' website address above
Transmission System: Summit Utilities Energy Gas Transmission
Telecommunication services are vital to the success of business. Jonesboro’s telecommunication providers offer a full range of services to fit the specific needs of your company.
When it comes to carrying enterprise information—for large or small businesses, with employees that are on-premise, mobile or remote—Jonesboro’s sophisticated telecommunications infrastructure offers a seamless network rivaling larger metro areas.
With 100% fiber optic broadband coverage, and multiple options for connectivity and services, Jonesboro businesses can globally interface utilizing the most advanced, innovative communications technologies.
Available services include voice services and systems, High Speed Internet with speeds up to 100 mbps, commercial cable TV, custom networking, hosted services and colocation.
Important characteristics of Jonesboro’s telecommunications infrastructure include:- FIBER — Jonesboro enjoys universal broadband fiber coverage within the city limits and throughout established business corridors, utilizing SONET rings, Ethernet architecture and Next Generation Network strategies for redundancy and protection. Fiber connections are available to all major buildings and industrial sites.
- POPs — Three companies maintain long distance points of presence (POPs) in two central offices and a cable headend in Jonesboro, equipped with digital switches featuring the latest generic software for enhanced connectivity and reliability.
- BROADBAND — The newest digital-age services are used to prioritize Internet traffic for avoidance of congestion and failures. Installation of business broadband typically only takes one to two weeks. Hundreds of local employees manage and maintain the Jonesboro network.
- CAI DESIGNATION — Because Jonesboro is centrally located within the Northeast quadrant of the state with multiple broadband wireless and wireline carrier options, it has been designated Community Anchor Institution status. This federal and state designation allows for additional networking capabilities and opportunities, including ARE-ON (fiber connectivity among the 22 state-supported community colleges) and Arkansas elink (a project enhancing broadband resources in healthcare, public safety and education/research).
- DIRECT CONNECTIVITY — Jonesboro offers multiple options for both carriers and routes for directly connecting to other locations both regionally (Little Rock, Fort Smith, Bentonville, Rogers, Springdale, Fayetteville, Harrison and Memphis) and nationally (St. Louis, Chicago, Dallas, Nashville, New Orleans, Kansas City, and Atlanta).
- CARRIERS — Carriers supplying telecom services in Jonesboro include AT&T, Ritter Communications, Level 3, Suddenlink and RasorNET (a statewide consortium specializing in rural fiber connectivity for surrounding areas).
- WIRELESS — 3G and 4G coverage across Jonesboro is provided by AT&T Mobility, Sprint and Verizon Wireless.
Telecommunication Providers
AT&T Arkansas
723 S. Church Street
Jonesboro, AR 72401
Ritter Communications
2400 Ritter Drive
Jonesboro, AR 72401
Optimum
1520 South Caraway Rd.
Jonesboro, AR 72401
